Thursday, October 27, 2011

WOPR 17, my takeaways


The Workshop On Performance and Reliability (WOPR) 17 was held Oct 20-22, 2011 on the theme of “Finding Bottlenecks”.  Beyond the fact that this was a historic event in the sense that no other peer workshop inspired by LAWST has convened this many times.  Of course, as a co-founder of WOPR, I’m (somewhat unreasonably) proud of this accomplishment, but the fact that over the last 9 years so many folks have been so inspired by the community and value of WOPR that they have been willing to volunteer their time to plan and organize these events, their companies have been willing to donate meeting space (and often food & goodies), and participants have been frequently willing to pay their own way (sometime taking vacation time) to attend makes 17 events, one every 6 months, since WOPR 1 is a significant achievement – whether or not my “founder’s pride” is justified.  :)

As is the tradition of WOPR 20-25 folks, selected or invited by the “content owner” (a.k.a. the person or team who chose the theme to be explored this time) brought their personal experiences related to “Finding Bottlenecks” to share and explore with one another.  Also as is the tradition, certain patterns and commonalities emerged as these experiences were described and discussed. Everyone has their own take, there are no official findings, and I’m not even going to pretend that I can attribute all the contributing experiences and/or conversations to my takeaways below.

  • Finding bottlenecks can be technically challenging, examples include: 
    •  Analyzing the test & the data is far from straight forward 
    •  The “most useful” tools to narrow down the bottleneck may not be available – forcing us to be technically “creative” to work around those roadblocks.   
  • Finding bottlenecks can be *very* socio-politically challenging, examples include:o   
    • Lack of Trust (e.g. “That’s not a bottleneck, that’s the tool!”)
    • Denial (e.g. “It’s not possible that’s related to my code!”)
    • Lack of cross-team collaboration (e.g. “No, you can’t install that monitor on *our* system!”)
  • Sometimes human bottlenecks need to be resolved before technical bottlenecks can be found. (e.g. Perf Team being redirected, resources being re-allocated, excessive micromanagement, etc.)
Some other topics that came up that were relevant and interesting (such as the frequent discrepancy between tester/technical goals & business goals), but since these weren’t “on theme” we didn’t discuss these topics deeply enough for me to draw any conclusions other than “the points and positions that did come up were consistent with what I would have anticipated if I’d thought about it in advance”, which, for me, is a nice confirmation.

My point in sharing these thoughts on finding bottlenecks is so that all the folks out there who feel like theirs is the only organization that is thwarted by socio-political challenges even more than technical ones can realize that they really aren’t alone.

The findings of WOPR17 are the result of the collective effort of the workshop participants: AJ Alhait, Scott Barber, Goranka Bjedov, Jeremy Brown, Dan Downing, Craig Fuget, Dawn Haynes, Doug Hoffman, Paul Holland, Pam Holt, Ed King, Richard Leeke, Yury Makedonov, Emily Maslyn, Greg McNelly, John Meza, Blaine Morgan, Mimi Niemiller, Eric Proegler, Raymond Rivest, Bob Sklar, Roland Stens, and Nishi Uppal.
 
--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Monday, October 24, 2011

Best Ice Cream Practice

A twitter conversation from Friday, Oct 21...

@TesterAB Anna Baik: What's best practice for icecream? I don't know what flavour of icecream I should eat, and I'm afraid to get it wrong.
  • @skillinen Sylvia Killinen: @TesterAB Test ALL the ice cream, that way you'll know which one best satisfies conformance. :)
  • @adampknight Adam Knight: @TesterAB it's vanilla, if you're not eating vanilla you are doing it wrong. I'd suggest getting yourself CVM certified as soon as you can
    • @adampknight  Adam Knight: @sbarber @TesterAB we should be specific. I'll clarify in my "10 ways to check if you are truly vanilla" blog post #BestIceCreamPractice
    • @sbarber Scott Barber: @adampknight @TesterAB Certified Valuation Manager ™? No, no, no, that's only appropriate for *children's* icecream! #BestIceCreamPractice
  • @testingqa Guy Mason: @TesterAB Best to go for that which you most prefer at that point in time?
    • @TesterAB Anna Baik: @testingqa No no no. There must be one flavour of icecream that is best for everybody to eat at all points in time.
    • @TesterAB Anna Baik: @sbarber @testingqa Yes! None of this wishy-washy nonsense, I only want to eat the BEST flavour of icecream. #BestIceCreamPractice
    • @sbarber Scott Barber: @TesterAB @testingqa So chocolate, pistachio, lemon sorbet, raspberry swirl, topped with caramel & orange soda, right? #BestIceCreamPractice
    • @TesterAB Anna Baik: @sbarber @testingqa #BestIceCreamPractice Finally, someone who'll give me an answer! ...wait. How do I know you're qualified?
    • @sbarber Scott Barber: @TesterAB @testingqa #BestIceCreamPractice I founded a non-profit to establish BICP qualification stds and issued myself a certification.
    • @TesterAB Anna Baik: @sbarber @testingqa #BestIceCreamPractice Sounds reassuring, I knew there'd be an Official Body somewhere to tell me what icecream to eat
    • @sbarber Scott Barber: @TesterAB @testingqa #BestIceCreamPractice The invoice for my services are in the mail. $400/hr + $25,000 for the BICP flavor report.
    • @TesterAB Anna Baik: @sbarber @testingqa Eeek! Don't I even get something to show to people to prove I now know #BestIceCreamPractice?
    • @sbarber Scott Barber: @TesterAB @testingqa #BestIceCreamPractice when check clears we mail you a Certified BICP Practitioner Certificate (suitable for framing)
Questions?  No? Didn't think so.  :)

 
--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Tuesday, October 18, 2011

Please, no new "certifications"

I just saw an advertisement for this Building a Certification Testing Program - Cutting through the hype to see how it really works on LinkedIn, and I couldn't stop myself from adding the following comment:
Please make it stop. We don't need more "certification" programs -- not unless you are going to be the first organization that allows itself to be held legally and financially accountable when people you "certify" can't do what you "certified" they can.

Otherwise, conduct all the training you want. Assess student performance if you want. Only "pass" students who "pass" the assessment if you want.

Just do us all a favor and *STOP* calling it certification until you are willing to do things like:
  • reimburse hiring expenses to employers who hire folks you certified as being able to X who can't X
  • implement periodic re-assessment to enforce some bar of continued knowledge/skill/ability over time
  • implement some way to revoke certifications of folks who fail to demonstrate knowledge/skill/ability in the workforce
The list goes on, but I know it's pointless. The certification machine will continue no matter how loudly, or how frequently I point out the ways in which it is frequently (at least arguably) unethical and fraudulent - at least in "testerland."
Seriously, this drives me insane.  Others can make stands about content, assessment methods, etc. -- I have my opinions on those things, but honestly that part of the topic bores me.  People decide what university to attend, what to major in, what electives to take, etc. for their degree programs ... they can decide on whether or not the content of some professional development program (with or without "certification" program) is worth their effort.  What I want to see is the "certifying bodies" being held accountable for complying with the claims they make about the individuals they "certify."

I mean, seriously, have any of you seen any data that you'd consider either statistically significant, empirical (vs. anecdotal), or free enough from obvious experimental design flaws to support the claims we see from "certifying bodies"?  If you have, please share the data with me and I'll list it in line -- unless of course, it's flawed, in which case, I'd be happy to point out how and why the data doesn't support the conclusion.

Otherwise, please, please, please don't engage in creating more of these things.  Please.

--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Monday, October 17, 2011

Having lunch with a giant...

I "officially" started my career in software performance in Feb of 2000, only much later to realize I'd started down that path years prior.  In the fall of 2001 (10 years ago), I felt I was stagnating in my self-guided education and went on a hunt for books, articles, training, and/or people to learn from.  I found some peers (and eventually co-founded WOPR with Ross Collard to maximize peer learning) and I found 3 "giants" on whose shoulders I've stood since then (meaning, all of my work was and has remained consistent, complimentary, and/or extended from their work in the field).  Those "giants" are Connie Smith, Ph.D. (Software Performance Engineering), Daniel Menasce, Ph,D. (Capacity and Scalability Planning) and Alberto Savoia (Performance Testing).

Last fall, I had the honor of being on a panel with Connie and spending some time talking to Daniel during the CMG conference in Orlando.  I'd never spoken or corresponded with them before that, but it was nice to meet them and we had some great conversations.

Over the years, however, I have corresponded regularly with Alberto Savoia.  As it turns out, he was moving on to what he would now call his next "it" from software performance as I was becoming known in the industry, so we didn't converse regularly, but we did follow each others careers.  During that time, I drew a lot of inspiration from Alberto.  Not just from the work he'd done in the software performance space, but also from his other accomplishments in technology, the kind and complimentary recommendations he gave me and by graciously agreeing to write a forward for Performance Testing Guidance for Web Applications when I asked.

So earlier this year when I had the chance, I dropped everything to review and comment on his new "it", Pretotyping. He said the review was helpful and that some of what I'd commented on would be included in the next version.

Today, I finally met Alberto face to face.  We had lunch.  We talked about projects & passions old and new, we recalled history and speculated about the future.  He gave me a signed copy of Pretotype It, and I gave him a signed copy of Web Load Testing for Dummies, both of which had been prepared in advance.  And while Alberto has accomplished far more in his technology career than I have, somehow I didn't feel like I was having lunch with the "giant" on whose shoulders most of the work I am known for stands, I felt like I was having lunch with an old friend that I hadn't seen in too long.

To some of you, I suspect this seems a silly thing for me to be making a big deal about, but for a guy who left a small town twenty-some-odd years ago, never imagining that I'd meet anyone "famous", let alone become a "celebrity" of sorts in my (admittedly very small) field, it means a lot to me that someone who I've often credited as being a luminary to me, would not only take the time to have lunch with me, but to share thoughts and ideas with me like friends do.

So, thanks Alberto.  Thanks for the years of inspiration & thanks for the confirmation of friendship.  It means a lot to me, and know that you've provide me with another lead I intend to follow with anyone I may inspire during my career and later have the opportunity to meet.


--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Thursday, October 13, 2011

Top 10 Automation Tips from STP Online Summit

I had the pleasure of hosting the second Online Summit, delivered by Software Test Professionals: Achieving Business Value With Test Automation.  The online summit format consists of 3 sessions each for 3 consecutive days.  The sessions for this summit were:
One of my duties as host was to try to summarize the most valuable nuggets of information from across all of the presentations into a "top tips" list.  This is what I came up with:

Scott's Top 10 Automation Tips from:


Wednesday, October 5, 2011

Web Load Testing for Dummies: Book Announcement



"More so now than ever before, your company’s website and web applications are critical to the success of your business initiatives. Think of all the business generated or sustained via the World Wide Web today compared to any other time in history — in today’s digital culture, a business with any sort of crucial web presence needs to make sure that its website is working hard for the business and not against it. That’s what web load testing is all about.

"Key to success on the web is customer experience, which means that web application performance is a priority. Not convinced? Spend a few moments thinking about the impact to your business (in other words, think about how angry the CEO and/or investors would be) if:
  ✓ Your new application launch is delayed due to performance problems
  ✓ Your site breaks under the load of your successful marketing promotion
  ✓ High-traffic volume causes such poor web performance on your busiest online shopping day that abandonment skyrockets and conversions plummet
  ✓ Your new infrastructure is configured improperly, grinding the website to a crawl

"Managers and executives of organizations that derive significant portions of their revenue from web applications realize that they need to focus more on protecting revenue, reducing risk, and ensuring that customers have great experiences. They see how web applications that perform well on release day and throughout their production lives strengthen the company’s brand and reputation, creating customer loyalty. In other words, web load testing is a critical component to any risk management plan for web applications."

Get the eBook version free here.

--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Tuesday, October 4, 2011

Is Junosphere the world's first cloud testing environment? Not really - IT in Context

Is Junosphere the world's first cloud testing environment? Not really - IT in Context

I don't get too irked by companies coining new phrases to make subtle marketing distinctions in services, but when they do it so they can make first/best claims flips my bozo bit. Seriously, if your service is so bland or weak that you need to invent a new term so you can claim that it's the "best the best thing called blah" without being called out for fraud, maybe you should just improve your service.

--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
you will find it in your life."

Monday, October 3, 2011

An overview of Performance Testing for Agile/Lean teams

I'm going to be giving a short webinar on Oct 20 titled "An overview of Performance Testing for Agile/Lean teams" as part of a really cool recurring online mini-conference/webinar series call "Bathtub Conferences"  Check out the website for more information.

http://bit.ly/nWIvzk
 
--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."

Stop Cheating and Start Running Realistic Tests

I did a webinar with SOASTA on 9/29/2011, in case you missed it, I've copied the description and links from SOASTA's Info Center so you can have a look.  If the twitter-verse is to be believed, it didn't suck.  :)

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Stop Cheating and Start Running Realistic Tests

Constrained by inflexible test hardware, poor tool scalability, exorbitant pricing models, and lack of real time performance information, performance testers have been forced to cheat for too long! Cloud Testing opens up elastic, full-scale load generation from global locations at affordable cost, rapid and accurate test building, and real time views of internal and external performance metrics.
  • Stop removing “think times” to work around technical or license issues
  • Build tests using real business workflow, not just a flood of page hits
  • Run tests that preserve session states and accurate timings, end-to-end
  • Inspect every component as tests run, not just from the outside-in
Watch the Webinar | Download the Webinar
 
--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

"If you can see it in your mind...
     you will find it in your life."