Just Another Manic Cyber Monday: Are you Ready?

Once September starts to roll around it seems like everyone’s preparing for something, be it returning to school, the fantasy football season, corporate budget planning, or looking for deals on end of model year vehicles. For me, it’s the time of year when I help people prepare for Cyber Monday, which has become the biggest online shopping day of the year.

So, is your website really ready to capitalize on all that buying fervor? Think about it. By September, your company is surely finalizing new products and marketing campaigns for the holiday season. But all those preparations will be for naught if your website isn't up to the challenge of increased holiday traffic – especially if your ops group doesn't have a system in place to monitor and react to the impact of that traffic in real time. The truth is, if your organization doesn't have a strategy in place by early September, you have a scant few weeks remaining to put one together. After that is done, you’re at serious risk of becoming ‘that company’ – you know, the one that makes headlines this holiday season for a massive site outage instead of record sales numbers – and the risk increases exponentially with every week you delay. If your company sells products that people want to give as gifts for the holidays, Cyber Monday is likely to be the busiest day of the year for your website.

Read the rest of this post here.
 
--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Any Given Thursday – Digging into Nasdaq’s 3-Hour Outage

This has been an uncharacteristically bad week for web performance, with several major and historically reliable services reporting outages due to "network issues". In my (not always so humble) opinion:

"Insufficient available bandwidth causing an outage, however, bothers me. A lot. There is absolutely no good reason for insufficient bandwidth to cause an outage. Maybe a slowdown, but if a flood of network traffic (not a flood of traffic to your site, just a whole bunch of traffic on the same network as your site) leads to an outage, something is wrong, at least in my book."

Read the rest of Any Given Thursday
Read part 1 of my commentary in Any Given Monday

--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Any Given Monday – Google, Microsoft and Amazon All Experience Outages

It started out like any other Monday morning. I woke up, got dressed, put my contacts in and started making my way to the kitchen for coffee. Along the way, I launched a browser and the mail client on my laptop (as I always do on “home office” days) and I checked to make sure my son was up. After making coffee, I had a few minutes before it was time to drive my 14-year-old to school, I scanned the headlines in my newsfeed.

The top two headlines read:

• Google Outage: Internet Traffic Plunges 40%
• Microsoft apologizes for Outlook, ActiveSync downtime, says error overloaded servers

I only got to read the hover-over teaser paragraphs before:

   a) I realized it was no longer like any other Monday morning and
   b) my son informed me it was time to go.

I am a link to the rest (and best) of this post

Do you have additional insight into, or were you impacted by any of these outages? Comment below.

--
Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Lessons from NEXT2012 in Romania

I often see folks blogging about what they learned, were inspired by, or impressed them about attending an event. it is far less often when I see a headliner, or promoted presenter blog about the lessons they learned or what inspired or impressed them after the event. I've often wondered why that is.

For me, it has a lot to do with needing to quickly shift gears upon completing an event to catch-up on all the things that I put off to prepare for the event, figure out what immediate stuff landed in my inbox while I was ignoring it, and to follow-up on leads, lessons, inspirations and curiosities from the event itself.

Well, I'm going to make a concerted effort to do better about posting my lessons from events, starting with NEXT2012, hosted by SoftVision, held in Cluj-Napoca, Romania, Oct. 26-27
So, what were my take-aways from NEXT2012?

• I'm *really* excited about how I'm now organizing and packaging my performance-related materials (more on that in a separate post).
• SoftVision did a fantastic job organizing and handling logistics.
• I am seriously impressed with the people I interacted with on both a professional and technical level.
• Those same people are social, collaborative, friendly and are able to enjoy their work and create enjoyable work environments while being professionally and technically impressive.
• Romania (as well as several surrounding areas not widely considered "software/technical powerhouses") is an emerging market worth watching.

Let's Test 2012

The first (as far as anyone I know is aware) Context-Driven conference in Europe is quickly approaching. On May 7-9, 2012 in Stockholm, Sweden, Let's Test "A European conference on context-driven testing - for testers, by testers" will take place.

This is a CAST inspired conference, meaning that it focuses on in-depth exploration of topics, includes facilitated discussion as part of every talk (i.e. speakers don't get to "run out of time" as soon as they hear that "hard question") and conferring only increases between and after sessions. It's a fabulous format! If you haven't experienced it, and you are passionate about testing, you really want to -- it will change your perspective on conferences forever.

I am proud to say that I will not only be attending Let's Test 2012, but that I am honored to be on the program with some first-run content that I'm very excited about:

A Full Day Tutorial: Context Appropriate Performance Testing, from Simple to Rocket Science
A Keynote: Testing Missions in Context From Checking to Assessment
 

Trust is a Cornerstone to Delivering Business Value

In my last post about Metrics I introduced the notion of trust as it relates to Business Value by stating:

"Failing to trust 'the Business' does NOT add Business Value"

I'd like to generalize that statement further to say "A lack of trust that individuals or groups involved in the project are primarily focused on helping the business succeed undermines business value".

Now, I can only imagine the reaction many testers are having while reading this. For instance "If I trust the developer when they say 'This is fine, you don't need to test it', we'll have major bugs make it to production." And anyone thinking that would be absolutely right -- because that is not the *kind* of trust I'm talking about.

When I say trust, I don't mean "Trust others to tell you how to do your job" or "Trust others to do what you believe is correct/best" or even "Trust others to be successful in accomplishing what they have been assigned to accomplish on time, on mission, on quality, and on budget"

When I say trust, I mean "Trust others to approach their role with integrity" and "Trust that others are doing the best they can to make the decisions or take the actions appropriate to their role and responsibilities based on the information they have" and "Trust that if you haven't been assigned to do or to be the decision maker about something, that task or decision is better handled by someone else -- whether or not *you* have the information necessary to make sense out of why.

Context-Driven Testing Crossroads: Addendum

I guess I wasn't as done talking about this as I thought. Earlier today, I posted the following comment (except with a few extra typos that I chose to fix below) on Tim Western's blog in response to his post Is the Context Driven School of Testing - Dead?:

"A point that I think many miss is that this is not just about individual testers.

50 years ago (more or less) testING began fighting a rather arduous battle to establish an identity separate from developMENT. This, eventually, led to testERS establishing an identity separate from developERS.

Curse of the Performance Tester?

Seriously?!? After wrapping gifts until nearly 5am (I was behind by even my standards due mostly to work travel, client commitments & preparing to close the corporate books for 2011), and getting up before 8am to celebrate Christmas with my boys, I finally stole a few minutes when I noticed they'd both fallen asleep on the couch to play with *my* new toy (i.e. install Skyrim), only to be foiled by...

10 Take Aways from STP Summit on Metrics

I had the pleasure of hosting the third Online Summit, delivered by Software Test Professionals: Deliver Value with Testing Metrics: Move Beyond the Myth.  The online summit format consists of 3 sessions each for 3 consecutive days.  The sessions for this summit were:

• My Testing Metrics Allergy – Dawn Haynes
• The Math Behind the Lies – Doug Hoffman
• Change the Questions for More Valuable Answers  – Scott Barber
• Controversies in Quality Metrics – Yvette Francino
• Telling The Testing Story – Fiona Charles
• More "T" and Less "BS" – Jon Bach
• A New World: Metrics That Really Count – Harry Robinson
• Risk Metrics & Reporting – Julie Gardiner
• Top Take Aways  – Scott Barber  
• Speaker Panel – Scott Barber, Fiona Charles, Jon Bach, Doug Hoffman, Harry Robinson, Yvette Francino

One of my duties as host was to try to summarize the most valuable nuggets of information from across all of the presentations into a "top take aways" list.  This is what I came up with:

Scott's Top 10 Take Aways from: