Just Another Manic Cyber Monday: Are you Ready?

Once September starts to roll around it seems like everyone’s preparing for something, be it returning to school, the fantasy football season, corporate budget planning, or looking for deals on end of model year vehicles. For me, it’s the time of year when I help people prepare for Cyber Monday, which has become the biggest online shopping day of the year.

So, is your website really ready to capitalize on all that buying fervor? Think about it. By September, your company is surely finalizing new products and marketing campaigns for the holiday season. But all those preparations will be for naught if your website isn't up to the challenge of increased holiday traffic – especially if your ops group doesn't have a system in place to monitor and react to the impact of that traffic in real time. The truth is, if your organization doesn't have a strategy in place by early September, you have a scant few weeks remaining to put one together. After that is done, you’re at serious risk of becoming ‘that company’ – you know, the one that makes headlines this holiday season for a massive site outage instead of record sales numbers – and the risk increases exponentially with every week you delay. If your company sells products that people want to give as gifts for the holidays, Cyber Monday is likely to be the busiest day of the year for your website.

Read the rest of this post here.
 
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Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Any Given Thursday – Digging into Nasdaq’s 3-Hour Outage

This has been an uncharacteristically bad week for web performance, with several major and historically reliable services reporting outages due to "network issues". In my (not always so humble) opinion:

"Insufficient available bandwidth causing an outage, however, bothers me. A lot. There is absolutely no good reason for insufficient bandwidth to cause an outage. Maybe a slowdown, but if a flood of network traffic (not a flood of traffic to your site, just a whole bunch of traffic on the same network as your site) leads to an outage, something is wrong, at least in my book."

Read the rest of Any Given Thursday
Read part 1 of my commentary in Any Given Monday

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Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Any Given Monday – Google, Microsoft and Amazon All Experience Outages

It started out like any other Monday morning. I woke up, got dressed, put my contacts in and started making my way to the kitchen for coffee. Along the way, I launched a browser and the mail client on my laptop (as I always do on “home office” days) and I checked to make sure my son was up. After making coffee, I had a few minutes before it was time to drive my 14-year-old to school, I scanned the headlines in my newsfeed.

The top two headlines read:

• Google Outage: Internet Traffic Plunges 40%
• Microsoft apologizes for Outlook, ActiveSync downtime, says error overloaded servers

I only got to read the hover-over teaser paragraphs before:

   a) I realized it was no longer like any other Monday morning and
   b) my son informed me it was time to go.

I am a link to the rest (and best) of this post

Do you have additional insight into, or were you impacted by any of these outages? Comment below.

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Scott Barber
Chief Technologist, PerfTestPlus, Inc.
About.me

Co-Author, Performance Testing Guidance for Web Applications
Author, Web Load Testing for Dummies
Contributing Author, Beautiful Testing, and How To Reduce the Cost of Testing

I don't produce software systems.
I help those who do produce software systems do it better.
I am a tester.

Lessons from NEXT2012 in Romania

I often see folks blogging about what they learned, were inspired by, or impressed them about attending an event. it is far less often when I see a headliner, or promoted presenter blog about the lessons they learned or what inspired or impressed them after the event. I've often wondered why that is.

For me, it has a lot to do with needing to quickly shift gears upon completing an event to catch-up on all the things that I put off to prepare for the event, figure out what immediate stuff landed in my inbox while I was ignoring it, and to follow-up on leads, lessons, inspirations and curiosities from the event itself.

Well, I'm going to make a concerted effort to do better about posting my lessons from events, starting with NEXT2012, hosted by SoftVision, held in Cluj-Napoca, Romania, Oct. 26-27
So, what were my take-aways from NEXT2012?

• I'm *really* excited about how I'm now organizing and packaging my performance-related materials (more on that in a separate post).
• SoftVision did a fantastic job organizing and handling logistics.
• I am seriously impressed with the people I interacted with on both a professional and technical level.
• Those same people are social, collaborative, friendly and are able to enjoy their work and create enjoyable work environments while being professionally and technically impressive.
• Romania (as well as several surrounding areas not widely considered "software/technical powerhouses") is an emerging market worth watching.

Top 10 Tips for Test Managers from STP Online Summit

I had the pleasure of hosting the another Online Summit, delivered by Software Test Professionals: Test Management: Bridging the Gap Between Tests and Stakeholders.  The online summit format consists of 3 sessions each for 3 consecutive days.  The sessions for this summit were:

• Invigorating Your Test Team – Anne-Marie Charrett
• Talking to Triangles – Dawn Haynes
• Mentoring Testers: Leading from the Inside Out – Brian Osman
• Getting Your Testing MBA – Catherine Powell
• Whiteboard Test Team Management – Paul Holland
• Test Management for COTS Applications – Virginia Reynolds
• Motivating and Managing Distributed Testers – Karen Johnson
• The “Testing Bubble”:  Motivating, Insulating, and Protecting Tester – Ben Yaroch
• Top Tips from the Summit – Scott Barber
• Speaker Panel – Scott Barber, Karen Johnson & Ben Yaroch

One of my duties as host was to try to summarize the most valuable nuggets of information from across all of the presentations into a "top tips" list.  This is what I came up with:

Scott's Top 10 Tips for Test Managers from:

Agile Sprint Sanctity Valued at Over $13M?!?

During STPCon last week (which, BTW, was fabulous, but more on that in another post, 'cause I've got to get this off my chest) I was a panelist for The Hard Stuff: Questions About Agile. During the course of the discussion, someone asked a question that I heard as the following:

"... but what should I do about our sprints getting messed up when [executive] comes in and tells us to stop what we're doing and add [feature X] before the end of the following week so s/he can finalize the $13 Million deal with [new client Y, but only if the feature X is implemented by then]..."

10 Take Aways from STP Summit on Metrics

I had the pleasure of hosting the third Online Summit, delivered by Software Test Professionals: Deliver Value with Testing Metrics: Move Beyond the Myth.  The online summit format consists of 3 sessions each for 3 consecutive days.  The sessions for this summit were:

• My Testing Metrics Allergy – Dawn Haynes
• The Math Behind the Lies – Doug Hoffman
• Change the Questions for More Valuable Answers  – Scott Barber
• Controversies in Quality Metrics – Yvette Francino
• Telling The Testing Story – Fiona Charles
• More "T" and Less "BS" – Jon Bach
• A New World: Metrics That Really Count – Harry Robinson
• Risk Metrics & Reporting – Julie Gardiner
• Top Take Aways  – Scott Barber  
• Speaker Panel – Scott Barber, Fiona Charles, Jon Bach, Doug Hoffman, Harry Robinson, Yvette Francino

One of my duties as host was to try to summarize the most valuable nuggets of information from across all of the presentations into a "top take aways" list.  This is what I came up with:

Scott's Top 10 Take Aways from: